Pricing
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Select a Plan
FREE (BETA) PACKAGE
HK$ 0
For small teams
Maximum 10 users
5GB storage per team
15,000 Connectie points per team
15,000 message history
Unlimited 1-to-1 message
Unlimited chat rooms
User management
Administrator Dashboard
Emotional Analysis
General support service
STANDARD PACKAGE
USD 5 / MO
per user billed annually OR USD 7 billed monthly
Unlimited users
5GB storage per user
10,000 Connectie points per user
Unlimited message history
Unlimited 1-to-1 message
Unlimited chat rooms
User management
Administrator Dashboard
Emotional Analysis
Priority support service
Coming Soon
DEDICATED CLOUD / ON-PREMISE
Flexible Package
Please contact us for pricing
Unlimited users
Flexible storage limit
Flexible number of Connectie points
Unlimited message history
Unlimited 1-to-1 message
Unlimited chat rooms
User management
Administrator Dashboard
Emotional Analysis
Priority support service
*Connectie points are redeemable for the Artificial Intelligence service, please refer to following FAQ for details.
Connectie Points
EMOTION ANALYSIS 100 POINTS
PERSONALITY ANALYSIS 200 POINTS
General Questions

Will Connectie automatically upgrade my plan?

No, only the administrator can upgrade the plan in the administration console.

How many storage space does my team have?

Total number of storage space will be assigned to the team bases on the type of plan chosen and number of users registered. The storage space will be shared by the whole team. For example, if your team has chosen free plan, total 5GB storage space will be assigned. If your team has chosen standard plan and there are 20 users in the team, total 100GB (20 x 5) storage space will be assigned.

How does Connectie count my team storage usage?

All the messages and media files sent by the team will be securely saved on our cloud storage. The total cloud storage used to save these messages and media files will be counted. Storage space is shared by the whole team.

What is Connectie points?

Connectie points is designed for calculating how many artificial intelligence services can be consumed by a team. You may refer to the table in pricing page for how many points is required for each type of services. The reason for different number of Connectie points deducted by each service call is because computing resources being consumed by each artificial intelligence services are different.

How many Connectie points does my team have?

Total number of Connectie points will be assigned to the team bases on the type of plan chosen and number of users registered. For example, if your team has chosen free plan, total 15,000 Connectie points will be assigned no matter how many users in the team. If your team has chosen standard plan and there are 20 users in the team, total 200,000 Connectie points (20 x 10,000) will be assigned. The Connectie points will be shared by the whole team.

How does Connectie count my team Connectie points?

Connectie points will be deducted when artificial intelligence service is being used. The number of Connectie points required for each service is different, you may refer to the table in pricing page. Connectie points is shared by the whole team. For example, if emotional analysis service has been consumed 1 time for user A and 2 times for user B, totally 300 Connectie points (3 x 100) will be deducted.

What is the difference between storage per team in free plan and storage per user in the standard plan?

For free plan, totally 5GB storage space will be assigned. For standard plan, you may add more than thousands of users into the team. More users will more likely require more storage space for saving messages and media files. Therefore, when one additional user is being added to the team, additional 5GB storage space will be assigned to the team. Both the previous assigned and newly assigned storage space will be shared by the whole team.

What is the difference between Connectie points per team in free plan and Connectie points per user in the standard plan?

For free plan, totally 15,000 Connectie points will be assigned. For standard plan, you may add more than thousands of users into the team. More users will more likely require more Connectie points for consuming artificial intelligence services. Therefore, when one additional user is being added to the team, additional 10,000 Connectie points will be assigned to the team. Both the previous assigned and newly assigned Connectie points will be shared by the whole team.

How can I purchase additional storage or Connectie points?

For free plan, you will need to upgrade to standard plan first. For standard plan, you can increase storage and Connectie points by purchasing additional user subscription.

If a user login multiple devices at the same time, does it count one user or two users in Connectie charging model?

Only one user is counted.

How can I upgrade my plan?

The administrator can go to the “billing management” page in the administration console to upgrade.

Will my plan be automatically upgraded?

No, we will not upgrade your plan. Only the administrator of your team can upgrade it in the administration console.

Can I switch from annual to monthly subscription?

Please note that the annual subscription cannot be converted into a monthly one in course of a running period. You can only switch to monthly payments after the annual subscription is over.